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Sanyo ductless

Discussion in 'Residential' started by the blur, Sep 7, 2013.

  1. the blur

    the blur New Member

    Messages:
    211
    Seems we are done servicing Sanyo. Being that all the parts come from the west coast, like way up in Washington, it takes a good week to get back to the customer. And by that time, we lost a customer. The tech support is there, even though they are now Panasonic. But it not easy not being able to get parts locally.
  2. Bustawrench

    Bustawrench I am the Walrus.

    Messages:
    9,430
    Location:
    South Jersey
    UPS doesn't overnight from the west coast?

    I can get parts in a day or two right from United in New Castle, DE (which is NOT one of the better Uniteds).

    If you competition is getting parts the next day and you need a week, then something's wrong on your end, not Sanyo's.
    jpb2 and jrbenny like this.
  3. Bob Hubbard

    Bob Hubbard Professional Bicker er

    Messages:
    4,720
    Location:
    Cincinnati
    I called a supply house I deal with about some parts & got the OH DaMN Really ...... So I take it theres a glitch in the system someplace .....

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